Welcome

Welcome

Introduction from
the joint chairs

Introduction from
the joint chairs

CLA helps the spread of knowledge by simplifying how content can be used and ensuring that those who create, record and disseminate thought get rewarded for their effort.

CLA helps the spread of knowledge by simplifying how content can be used and ensuring that those who create, record and disseminate thought get rewarded for their effort.

For the last 30 years CLA has enabled copyright works to be copied in businesses, libraries and educational institutions across the UK, but we must adapt to new systems of dissemination.

For the last 30 years CLA has enabled copyright works to be copied in businesses, libraries and educational institutions across the UK, but we must adapt to new systems of dissemination.

In 2014, CLA reduced the size of its board from 18 to 8 members, to enable us to be more agile in adopting new ways of working. In July CLA moved into a new office with ALCS and PLS to allow closer collaboration and sharing of services that will benefit CLA customers and the copyright owners it represents. The board have also agreed a new strategic vision for CLA and have embarked on a full review of its brand and communications, the results of which will be seen later this year.

In 2014, CLA reduced the size of its board from 18 to 8 members, to enable us to be more agile in adopting new ways of working. In July CLA moved into a new office with ALCS and PLS to allow closer collaboration and sharing of services that will benefit CLA customers and the copyright owners it represents. The board have also agreed a new strategic vision for CLA and have embarked on a full review of its brand and communications, the results of which will be seen later this year.

To execute these steps while maintaining our traditional high levels of service will be an all-absorbing task for 2015. As joint chairs of CLA, we should be judged on how well we achieve this. If you have any thoughts on CLA, its service, or how we can do things better, please contact either one of us.

To execute these steps while maintaining our traditional high levels of service will be an all-absorbing task for 2015. As joint chairs of CLA, we should be judged on how well we achieve this. If you have any thoughts on CLA, its service, or how we can do things better, please contact either one of us.

A message from the
managing director

A message from the
managing director

2014/15 was a record year for CLA, in which it generated licence fees of over £76m and distributed over £68m to copyright owners. Our ongoing costs in the financial year were less than 11% of gross fees, which is testament to the hard work of every member of staff.

2014/15 was a record year for CLA, in which it generated licence fees of over £76m and distributed over £68m to copyright owners. Our ongoing costs in the financial year were less than 11% of gross fees, which is testament to the hard work of every member of staff.

To succeed we will need to work closer than ever before with customers and copyright owners

To succeed we will need to work closer than ever before with customers and copyright owners

To succeed we will need to work closer than ever before with customers and copyright owners

To succeed we will need to work closer than ever before with customers and copyright owners

The environment we operate in continues to change however. Content creation and consumption – and the business models underpinning this exchange – are constantly evolving. Collective Management Organisations in Australia and the United States in particular have already identified opportunities to evolve and develop value-added services in a changing marketplace.

The environment we operate in continues to change however. Content creation and consumption – and the business models underpinning this exchange – are constantly evolving. Collective Management Organisations in Australia and the United States in particular have already identified opportunities to evolve and develop value-added services in a changing marketplace.

For CLA that moment of clarity came in 2014, when it invited more than 40 content user and rights holder representatives to provide an insight into their markets and to share with the CLA management team and board how and why CLA needed to change.

For CLA that moment of clarity came in 2014, when it invited more than 40 content user and rights holder representatives to provide an insight into their markets and to share with the CLA management team and board how and why CLA needed to change.

Four themes emergered during these
'Listening to the customer' days

Four themes emergered during these
'Listening to the customer' days

  • Simplification
  • Rights management within the customer's workflow
  • Content with rights
  • Value for money
  • Simplification
  • Rights management within the customer's workflow
  • Content with rights
  • Value for money

In response, the CLA board agreed a new vision which will see CLA focus on simplifying access to content and providing more comprehensive solutions including workflow management as well as rights and licences.

2015 is very much the launch-pad for our new strategy and to succeed we will need to work closer than ever before with both our customers and copyright owners to deliver relevant solutions.

In the coming months, CLA will announce a number of strategic partnerships which will help ensure we are well placed to service our customers in 2015 and beyond.

In response, the CLA board agreed a new vision which will see CLA focus on simplifying access to content and providing more comprehensive solutions including workflow management as well as rights and licences.

2015 is very much the launch-pad for our new strategy and to succeed we will need to work closer than ever before with both our customers and copyright owners to deliver relevant solutions.

In the coming months, CLA will announce a number of strategic partnerships which will help ensure we are well placed to service our customers in 2015 and beyond.

Simplyfying Access
To Content

Simplyfying Access
To Content

Improved check
permission search tools

Improved check
permission search tools

In 2015, we relaunched our
Check Permissions search tool, making it easier than ever for customers to search our database of more than 6m books, magazines, journals and websites, and extending that database to include titles we license on behalf of other organisations such as NLA media access.

In 2015, we relaunched our
Check Permissions search tool, making it easier than ever for customers to search our database of more than 6m books, magazines, journals and websites, and extending that database to include titles we license on behalf of other organisations such as NLA media access.

We have also made the service available to technology workflow partners by providing an API to the indexed database. Customers performed more than 3.5 m direct searches during 2014 and over 0.75m searches via third-party workflow tools. Further improvements to the service will be announced throughout 2015.

We have also made the service available to technology workflow partners by providing an API to the indexed database. Customers performed more than 3.5 m direct searches during 2014 and over 0.75m searches via third-party workflow tools. Further improvements to the service will be announced throughout 2015.

Streamlining Licensing in schools

Streamlining Licensing in schools

Early in 2015 CLA reached a new agreement with the Department for Education (DfE) to provide a long-term copyright solution for over 20,000 state maintained schools in England. This licence not only provides the DfE with a cost effective way of managing copyright, it also reduces administration in schools and ensures teachers can reuse content from books, journals, magazines, newspapers and printed music with confidence.

Early in 2015 CLA reached a new agreement with the Department for Education (DfE) to provide a long-term copyright solution for over 20,000 state maintained schools in England. This licence not only provides the DfE with a cost effective way of managing copyright, it also reduces administration in schools and ensures teachers can reuse content from books, journals, magazines, newspapers and printed music with confidence.

As part of CLA’s new agreement with the DfE, it has also committed to work with schools to identify new and more efficient ways of collecting usage data. The data is critical to CLA being able to distribute royalties fairly to its rights holders, but it is important that CLA makes the collection of this data as simple as possible for licensees. As part of this development programme, we will shortly begin testing a new mobile app for the collection of usage data across CLA, NLA Media Access and Printed Music licences.

As part of CLA’s new agreement with the DfE, it has also committed to work with schools to identify new and more efficient ways of collecting usage data. The data is critical to CLA being able to distribute royalties fairly to its rights holders, but it is important that CLA makes the collection of this data as simple as possible for licensees. As part of this development programme, we will shortly begin testing a new mobile app for the collection of usage data across CLA, NLA Media Access and Printed Music licences.

Bespoke rights and content
solution for health services

Bespoke rights and content
solution for health services

Over the last 12 months, CLA has consulted with the NHS in England to better understand its content and copyright management needs, and has worked with the NHS and the British Library to establish a bespoke licence package that supports their digital strategy.

Over the last 12 months, CLA has consulted with the NHS in England to better understand its content and copyright management needs, and has worked with the NHS and the British Library to establish a bespoke licence package that supports their digital strategy.

The new three-year agreement with the Department of Health simplifies access to content for all 1.3m NHS staff in England by delivering a simple content plus rights solution.

The new three-year agreement with the Department of Health simplifies access to content for all 1.3m NHS staff in England by delivering a simple content plus rights solution.

The partnership includes content from British Library On Demand, which provides researchers with access to one of largest collections of scientific, technical, medical and human knowledge in the world.

The partnership includes content from British Library On Demand, which provides researchers with access to one of largest collections of scientific, technical, medical and human knowledge in the world.

Transforming copyright licensing
in higher eduction

Transforming copyright licensing
in higher eduction

CLA is working with higher education institutions, publishers and technology partners to develop an innovative rights, technology and content platform which will transform the way in which librarians, academics and students can use content under the CLA Higher Education Licence.

CLA is working with higher education institutions, publishers and technology partners to develop an innovative rights, technology and content platform which will transform the way in which librarians, academics and students can use content under the CLA Higher Education Licence.

This initiative will streamline the way customers make use of digital book chapters and articles, providing an integrated system for managing rights and content in one place, collecting data at the point of use and removing the need for universities to undertake census coursepack reporting to CLA.

This initiative will streamline the way customers make use of digital book chapters and articles, providing an integrated system for managing rights and content in one place, collecting data at the point of use and removing the need for universities to undertake census coursepack reporting to CLA.

this initiative will streamline the way customers make use of digital book chapters and articles.

this initiative will streamline the way customers make use of digital book chapters and articles.

this initiative will streamline the way customers make use of digital book chapters and articles.

this initiative will streamline the way customers make use of digital book chapters and articles.

The platform will have at its core a searchable repository of all extracts scanned under the CLA Higher Education Licence. The service will be accessed either directly or via existing workflow tools and will be integrated with content supply services such as British Library on Demand.

The service is being piloted through 2015 with five institutions: the London School of Economics and Political Science, the University of Manchester, Middlesex University, the University of Nottingham, and the University of Sheffield.

The full service is expected to launch ahead of the start of the 2016 academic year.

The platform will have at its core a searchable repository of all extracts scanned under the CLA Higher Education Licence. The service will be accessed either directly or via existing workflow tools and will be integrated with content supply services such as British Library on Demand.

The service is being piloted through 2015 with five institutions: the London School of Economics and Political Science, the University of Manchester, Middlesex University, the University of Nottingham, and the University of Sheffield.

The full service is expected to launch ahead of the start of the 2016 academic year.

Financial
performance

Financial
performance

A Year in Numbers

A Year in Numbers

Another record year for CLA as income earned for copyright owners reached a best-ever £76.3m. Not only this, but we carried out an impressive 2,481 data collection exercises across the country to make sure that those licence fees reached the right people.

Another record year for CLA as income earned for copyright owners reached a best-ever £76.3m. Not only this, but we carried out an impressive 2,481 data collection exercises across the country to make sure that those licence fees reached the right people.

1

1

licence
fees collected

licence
fees collected

From Licence Fees
CLA has generated

From Licence Fees
CLA has generated

Business £15.6m Business £15.6m Schools £19.6m Schools £19.6m HE £14.9m HE £14.9m Public sector £6.4m Public sector £6.4m FE £6.4m FE £6.4m Transactional £1.2m Transactional £1.2m TOTAL TOTAL£76.3m FROM UK LICENSING: FROM UK LICENSING: £64.1m FROM INTERNATIONALLICENSING: FROM INTERNATIONALLICENSING: £12.2m

2

2

data collections

data collections